Shipping policy

SHIPPING

Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.

All our products are shipped and delivered by well known companies across the United States such as UPS, DHL and USPS.

All orders are processed within 3-7 business days (excluding weekends and holidays) after receiving your order confirmation.

Orders that have been processed in the US will take 5-15 business days to arrive. For international orders, it can take between 7-20 business days for your product to arrive, depending on where you live. However we do ensure we can track our orders for your extra piece of mind.

We also ship worldwide, so you can shop with us wherever you are.

To pack every single order, we use strong boxes with internal protection to guarantee safety through the shipping process.

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at support@thefishtopia.com

Disclaimer: These policies are verified for Fishtopia and able to be used against any claim. Please make sure to read these policies before placing your order claim. Please make sure to read these policies before placing your order.